Hi, I'm Heather Myers. I'm an expert in design, research, and strategy, based in Washington, DC.

Medicaid Renewal Service Design

A data-driven and human-centered approach to improve public service delivery
Service design

NBS Modernization – Search

Designing an advanced search for a key public health system
UX design

Beacon Design System for USCIS

Creating a design system and driving adoption across a large organization
UX design, Visual design

SimpleReport

Using HCD to improve COVID-19 data quality - from concept to product launch.
UX design
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